Privacy Policy
1. Information We Collect
We collect information that you provide directly to us when you:
- Purchase raffle tickets
- Register for an account
- Contact us with inquiries
- Subscribe to our newsletter
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth (for age verification)
- Payment information
2. How We Use Your Information
We use the information we collect to:
- Process your raffle ticket purchases
- Verify your eligibility to participate
- Contact you regarding your ticket purchases
- Notify winners and arrange prize distribution
- Comply with legal and regulatory requirements
- Send you updates about the raffle (with your consent)
- Improve our services and user experience
3. Information Sharing and Disclosure
We may share your information with:
- Gaming Policy and Enforcement Branch (GPEB): As required by BC gaming regulations
- Payment processors: To process your ticket purchases securely
- Service providers: Who assist us in operating our raffle and website
- Legal authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Raffle-related information is retained for a minimum of 3 years as required by BC gaming regulations.
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Carrie Martin
Event Coordinator
Email: info@ridersraffle.com
Phone: (250) 555-0123
Last Updated: January 2025